Privacy policy

This policy covers Dr. L. Divya Skin Clinic at https://drldivyaskinclinic.com. It applies to the website forms and to advertising on Google Ads and Meta (Facebook and Instagram). Clinical records from a visit are kept by the clinic as medical records.

The contact form is for a general message to the clinic, such as a question about hours, location, or how to book. It is not a medical consultation and it does not create a clinical record.

Send only what the clinic needs to reply. Do not include photographs, reports, or a detailed history of symptoms in the message. The form collects only these fields.

• First name
• Last name
• Email
• Phone number
• Message

The appointment enquiry asks for enough detail to call you back and discuss a time. Choosing a date and a time slot does not reserve that slot. The clinic confirms a visit only after it contacts you.

The treatment or concern field is a short label so the clinic knows why you are calling. It is not a diagnosis. The optional message should stay brief. The enquiry collects only these fields.

• Patient name
• Phone
• Email (optional)
• Treatment or concern
• Preferred date
• Preferred time
• Message (optional)
• Consent to be contacted

The clinic uses the fields to reply to your message or to contact you about the enquiry. They are not sold. Delivery may pass through the email or webhook service set up for the form. If that service is not configured, the form does not store the enquiry.

The clinic advertises with Google Ads and with Meta ads on Facebook and Instagram. Those services may use cookies or similar tools to measure visits from an ad and to limit how often an ad is shown. That measurement follows Google’s and Meta’s own policies.

The form fields listed above are not sent to Google or Meta. You can manage ad cookies in your browser and in your Google and Meta ad settings.

To ask about a form you submitted, email drldivya.dermatologist@gmail.com or call +91 90635 55040. Medical record requests are handled by the clinic under applicable Indian law, including the Information Technology Act, 2000 where it applies to electronic data.