Privacy Policy – Dr. L. Divya | Skin Clinic Hyderabad

Effective Date: 06-10-2025
Docter Name: Dr. L. Divya
Website URL: drldivyaskinclinic.com
specialization: Dermatologist

At Dr. L. Divya Skin Clinic, accessible via drldivyaskinclinic.com, we are committed to protecting your privacy and ensuring your personal and medical information is handled with utmost confidentiality. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) for international visitors.

Information We Collect

We collect information necessary to provide high-quality dermatology services:

• Personal Information: Full name, age, gender, phone, email, location.
• Medical Information: Skin condition details, health history, prescriptions, reports, images shared during consultation.
• Appointment Information: Preferred date/time, doctor selection, communication preferences.
• Technical Information: IP address, browser type, device details, analytics data.
• Cookies & Tracking Data: Collected via Google Ads, Analytics, and similar tools for website performance and marketing.

How We Use Your Information

Your information is used responsibly for:

• Booking, confirming, and managing appointments.
• Providing online and in-clinic consultations.
• Sending reminders, updates, or follow-ups.
• Improving website performance and patient experience.
• Running marketing campaigns via Google Ads (with consent).
• Complying with medical, legal, and regulatory obligations.

We do not sell or rent your personal or medical information to third parties.

Cookies and Tracking Technologies

Cookies help us improve your browsing experience:

• Understand user preferences and navigation.
• Measure website performance via Google Analytics.
• Deliver relevant ads via Google Ads remarketing.

You can manage cookies in your browser settings. Disabling cookies may affect some site features. Read more at Google’s Cookie Policy.

Data Security and Storage

We protect your data using SSL encryption, secure hosting, and access control. Only authorized clinic staff can access records. Data is retained only as necessary for treatment or legal purposes.

Data Sharing and Disclosure

We may share data only:

• With authorized clinic staff and healthcare partners.
• With secure third-party vendors (hosting, analytics, communication) under confidentiality agreements.
• When required by law or public health regulations.

GDPR Compliance (For International Users)

If you are from the EU/EEA or other international regions, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request data portability or restriction of processing.
• Lodge a complaint with your local Data Protection Authority.

Your Consent

By using this website and providing your information, you consent to the collection, processing, and storage of your data as described in this Privacy Policy.

Contact: +919063555040
Email: drldivya.dermatologist @gmail.com